My headband seems to have stretched out over time. Is it normal?

The headband may gradually lose elasticity. For better performance over time, we recommend that you hand wash your headband and hang dry.

How to exchange/replace or return the headband I bought?

You can return the headband you bought on our website within 30 days for a refund or a credit towards a new order. For any questions, please contact us at support@haloheadband.ca or text us at (514)612-8575